News for 'customer care'

Maruti in red first time since 2003 as COVID-19 takes toll

Maruti in red first time since 2003 as COVID-19 takes toll

Rediff.com29 Jul 2020

On a standalone basis, the company reported a net loss of Rs 249.4 crore for the first quarter ended June 30. Net sales declined to Rs 3,679 crore in the first quarter as against Rs 18,738.8 crore in the year-ago period.

Cash crunch: Deposits drop, money movement totters

Cash crunch: Deposits drop, money movement totters

Rediff.com19 Apr 2018

Many PSBs are in the process of rationalisation of ATMs

Removal of MFN status would hit $488.5 mn worth of exports from Pak

Removal of MFN status would hit $488.5 mn worth of exports from Pak

Rediff.com15 Feb 2019

Removal of this status means India can now enhance customs duties to any level on goods coming from Pakistan.

Tamil Nadu announces 'total lockdown' from May 10 to 24

Tamil Nadu announces 'total lockdown' from May 10 to 24

Rediff.com8 May 2021

With Tamil Nadu witnessing a sharp increase in the covid-19 cases, the government on Saturday announced clamping a two-week 'total lockdown' across the state to curb the spread of the pandemic.

JioMart taps more daily orders than BigBasket, Amazon

JioMart taps more daily orders than BigBasket, Amazon

Rediff.com24 Jul 2020

While JioMart is doing 250,000 orders per day, BigBasket and Amazon pantry are doing 220,000 and 150,000 orders, respectively.

Why India loves a one-stop beauty store

Why India loves a one-stop beauty store

Rediff.com5 Jul 2017

Right marketing and product strategy have helped Falguni Nayar build a beauty retail business.

Demonetisation Effect: 'My mother now works 12 hours a day!'

Demonetisation Effect: 'My mother now works 12 hours a day!'

Rediff.com17 Nov 2016

'Customers were going crazy at the counters and the four staff members had to manage them all with care.' 'I'm praying it doesn't take a toll on her health.'

Paytm may process Rs 60,000 cr in monthly bank transfers by end of 2018

Paytm may process Rs 60,000 cr in monthly bank transfers by end of 2018

Rediff.com14 May 2018

Using the app, bank transfers can be done from/to any bank account, making it easier to make payments at no charge. Even non-KYC Paytm users can avail the facility.

Shrinking screens: Is cable TV dying in India?

Shrinking screens: Is cable TV dying in India?

Rediff.com28 Nov 2021

For years it has been evident that fibre and DTH would give tough competition to cable in India where regulatory overload has mutilated an already warped industry structure. OTT added fuel to the fire. From Rs 27,000 crore in 2010, cable's share of subscription revenues is now estimated at Rs 13,000 crore.

FDI key to India's dream to be a $5 trn economy: Deloitte CEO

FDI key to India's dream to be a $5 trn economy: Deloitte CEO

Rediff.com20 Sep 2021

Foreign Direct Investment (FDI) is critically important for India to become a $5 trillion economy, Deloitte CEO Punit Renjen said while noting that over two-fifths of the 1,200 business leaders surveyed in the US, UK, Japan and Singapore are planning additional or first-time investments in India. Referring to the survey, he said India continues to be "one of the most attractive" FDI destinations. "Despite the COVID-19 destruction, inflows hit a record high last year. "Business leaders, whom Deloitte surveyed, are preparing to make additional and first-time investments in India," Renjen said.

With Covid-19 claims of Rs 300cr, insurance cos get a rate card

With Covid-19 claims of Rs 300cr, insurance cos get a rate card

Rediff.com4 Jul 2020

Insurance experts said since it may be difficult to set a tariff or fixed rates for Covid-19 treatment, an indicative rate chart has been proposed.

Govt unveils draft e-commerce norms

Govt unveils draft e-commerce norms

Rediff.com5 Aug 2019

Among key guidelines, the e-commerce companies will also be required to ensure that personally identifiable information of customers are protected.

Buying a Car? Please read this!

Buying a Car? Please read this!

Rediff.com8 Jul 2021

When it comes to a significant investment like a four-wheeler, many people end up paying high interest rates on car loans which can lead to high monthly installments.

HUL's Indulekha enters Rs 2,000-cr club

HUL's Indulekha enters Rs 2,000-cr club

Rediff.com26 Aug 2019

The haircare brand, acquired for Rs 330 crore, fetches HUL around Rs 400 cr of revenue annually.

Why India's exports are likely to fly high in New Year

Why India's exports are likely to fly high in New Year

Rediff.com19 Dec 2021

After staging a strong recovery from COVID-induced slowdown in 2021, India's exports are likely to extend the growth story to the New Year also on increased demand in the global markets, boost in domestic manufacturing due to production-linked incentive schemes and implementation of some interim trade pacts. Expectations of positive growth in the country's exports are also backed up by the outlook of the World Trade Organisation (WTO) which predicts a 4.7 per cent expansion in the global merchandise trade volume in 2022. Exporters believe that the outbound shipments would cross $400 billion mark in this fiscal going by the current momentum and may reach $475 billion in 2022-23.

'Kohli has phenomenal connect with youth'

'Kohli has phenomenal connect with youth'

Rediff.com10 Apr 2021

'RCB is a natural choice for us, mainly due to our long-standing association with Virat Kohli.'

Want to know what India's top bankers are up to?

Want to know what India's top bankers are up to?

Rediff.com30 Jun 2020

The bosses of SBI, Union Bank and Central Bank have been driving down to their offices everyday to take stock of the biggest loan drive ever undertaken for MSMEs, discovers Tamal Bandyopadhyay.

Despite COVID crisis, this fintech is offering 10-12% salary hikes

Despite COVID crisis, this fintech is offering 10-12% salary hikes

Rediff.com31 Jul 2020

Niyo is also offering bonuses and ESOPs, taking the total stock grants to over Rs 100 crore for all eligible employees.

Don't fret if your claims get rejected

Don't fret if your claims get rejected

Rediff.com11 Jan 2019

Customers should be fully aware of what their policy covers and should follow claim procedures meticulously, says Sanjay Kumar Singh.

The race to adopt artificial intelligence

The race to adopt artificial intelligence

Rediff.com4 Jul 2017

Engineering product firms were among the first to embrace AI and machine learning. And the early adopters are reaping gains.

Madurai boy Anand Selvakesari is breaking the mould at Citigroup

Madurai boy Anand Selvakesari is breaking the mould at Citigroup

Rediff.com19 Nov 2020

A career Citibanker, 'Selva' came into the spotlight as the person who rewired the financial behemoth's Indian retail operations.

Indian economy in better shape to tackle Covid 2nd wave: CEA Subramanian

Indian economy in better shape to tackle Covid 2nd wave: CEA Subramanian

Rediff.com17 Apr 2021

'Overall, compared to the previous episode, we are in a better shape because the vaccine is already out there and vaccination drives are proceeding'

HDFC Bank offers sops to push digital banking

HDFC Bank offers sops to push digital banking

Rediff.com30 Oct 2020

A merchant using the bank's merchant App, QR code, PoS or Payment gateways, across all segments, including electronics, apparel, grocery, stand to win assured cashback and prizes on volume build-up, EMI or digital transactions.

'After Covid, demand will be back with a vengeance'

'After Covid, demand will be back with a vengeance'

Rediff.com11 Dec 2020

'When there is unlocking, there is demand revival.' 'This is going to be the main growth engine in this kind of an economic scenario.'

Why gig economy jobs are growing

Why gig economy jobs are growing

Rediff.com23 Oct 2020

'In the current scenario e-commerce delivery is flourishing, driving demand.'

ATM woes: 'I still haven't received the money'

ATM woes: 'I still haven't received the money'

Rediff.com20 Jun 2016

Readers share their bitter-sweet experiences at the ATM.

Govt's plan to enter e-retail still in limbo

Govt's plan to enter e-retail still in limbo

Rediff.com15 Sep 2020

The background work of creating a suitable digital architecture of a website also remains unfinished as it has been a challenge to shortlist technology partners.

With Jet gone, airlines must add 210 planes this year

With Jet gone, airlines must add 210 planes this year

Rediff.com1 May 2019

Or else customers will face capacity shortages and high fares.

For things to get normal, Indian airlines need to add 210 planes

For things to get normal, Indian airlines need to add 210 planes

Rediff.com30 Apr 2019

Else customers will face capacity shortages and high fares.

'Aviation ministry's role doesn't end with Air India'

'Aviation ministry's role doesn't end with Air India'

Rediff.com16 Feb 2022

'Government shouldn't be in the business of running airlines, instead it should develop the ecosystem of civil aviation.'

Is Mindtree saga a disaster in the making?

Is Mindtree saga a disaster in the making?

Rediff.com15 May 2019

Acquisitions are done to synergise with existing offerings of firms; to strengthen or enter new areas, platforms or geography; find new customers for its products; keep parts of the acquired organisation, perhaps the digital in the case of Mindtree, and to sell others to increase its own value. Never is it to grow the acquired organisation more than itself, says Pankaj Chandra.

Insurance cos shift focus from market-linked products

Insurance cos shift focus from market-linked products

Rediff.com15 Mar 2019

Market-linked products have been driving the growth of private insurers for some time now. But, the market volatility has forced the companies to re-think their strategies, reports Subrata Panda.

Textile hub Tirupur in trouble as world brands cut down export orders

Textile hub Tirupur in trouble as world brands cut down export orders

Rediff.com5 Jan 2020

MotherCare, the baby and maternity clothes retailer that annually sourced garments worth Rs 100 crore from a single exporter in Tirupur, filed for bankruptcy in the UK and will close all its 79 shops in that country. It was the latest world-famous brand to pull down Tirupur's fortunes.

Unlock 1.0: Sales pick up as malls limp back to life

Unlock 1.0: Sales pick up as malls limp back to life

Rediff.com19 Jun 2020

Groceries, apparel, computers, phones and sporting accessories are among the most popular. There is also a growing trend of men visiting the store, rather than women.

Covid impact: Imports of digital thermometers rise 2,410%

Covid impact: Imports of digital thermometers rise 2,410%

Rediff.com27 Jul 2021

From Covid-19 essentials, such as Vitamin C supplements and thermometers, to bicycles, laptops, and personal weighing scales, demand for certain items galloped during last financial year as the pandemic altered what Indians used on a day-to-day basis. Imports of outdoor sports equipment, handbags for women, and dentures, among others, plummeted. With outdoor activities coming to a halt last year and schools functioning virtually, imports of sports goods witnessed a decline, while inbound shipments of laptops and battery chargers saw a sharp uptick, according to the import data for the financial year 2020-21.

New restrictions in Maha from Wednesday. What's allowed and what's not

New restrictions in Maha from Wednesday. What's allowed and what's not

Rediff.com13 Apr 2021

Maharashtra Chief Minister Uddhav Thackeray announced a statewide curfew for 15 days from 8 am on April 14 to contain the rapid spread of the coronavirus in its second wave. With Section 144 being imposed across the state, Thackeray essential services have been exempted from the restrictions. The curfew will be in place till 7 am on May 1.

Wallet stolen? Here's how you can get back on your feet

Wallet stolen? Here's how you can get back on your feet

Rediff.com6 Jan 2015

Going through these steps are by no stretch of imagination fun things to do, but if you do indeed lose your wallet, these steps may come in handy and reduce your stress.

Will Pepperfry become another Amazon?

Will Pepperfry become another Amazon?

Rediff.com29 May 2018

Pepperfry rethinks its user experience, increases its range of low-priced goods. It also positions itself as a home and dcor solutions provider as it looks for buyer loyalty.

How Everyuth plans to recoup lost ground

How Everyuth plans to recoup lost ground

Rediff.com10 Oct 2018

Zydus Wellness looks for a wider berth in the country's burgeoning beauty market, redesigns and rebrands its flagship brand

All is not lost for India's Harley-Davidson enthusiasts

All is not lost for India's Harley-Davidson enthusiasts

Rediff.com27 Oct 2020

The country's largest two wheeler maker Hero MotoCorp and Harley-Davidson on Tuesday announced a wide ranging partnership for the Indian market, days after the US cult bike manufacturer announced its exit from the country. As part of the deal, Hero MotoCorp will develop and sell a range of premium motorcycles under the Harley-Davidson brand name in the country. Besides, it will take care of service and parts requirements for the Harley bikes.